Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.
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Sports Betting Intelligence Unit (SBIU)

The SBIU is a unit within the Gambling Commission which deals with reports of betting-related corruption.

While evidence of corrupt sports betting in the UK has so far been limited to what appear to be isolated incidents, we cannot afford to be complacent.  

It is important to have confidence and belief that when a bet is placed with a UK licensed bookmaker it is on markets that are fair and free from betting-related corruption. 

SBIU Quarterly snapshot - October 2019

Information notice: Licensees reminded to manage risks associated with unregulated events that threaten betting integrity and consumer confidence.

What does the SBIU do?

We work closely with the betting industry and with sports governing bodies to understand potential threats and help protect the integrity of sport and betting. 

We collect information and develop intelligence about potentially corrupt betting activity involving sport. Members of the SBIU receive information from a number sources which includes (but is not limited to) alerts from the betting industry about suspicious activity on betting markets, concerns from sports governing bodies or tip offs through our confidential intelligence line (+44 121 230 6655). 

Our focus is on potentially criminal activity that has at least one of the following elements:

  • it relates to an event in Great Britain
  • it involves parties (athletes, officials, participants, and so on) based within Great Britain
  • betting has occurred with a Gambling Commission licensed business.

We will share, where appropriate, specific information with other partners (for example, bookmakers, sports governing bodies, overseas regulators, and so on) both nationally and internationally.

In some cases this information may then be used by these bodies in their investigations, for example a sports governing body investigating a breach of their sports rules or code. 

Support for organisers of international sporting events hosted in Britain

Organisers of major events hosted in Britain need to ensure they protect their event from threats of match fixing and other betting integrity issues.  The Sports Betting Intelligence Unit (SBIU) can offer support to organisers to help identify and manage the potential risks. Details can be found in their information pack Protecting Betting Integrity: Help and support for organisers of international events sporting events hosted in Britain.

Also see

Sports Betting Intelligence Unit - terms of reference

Terms of reference for the SBIU

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Betting integrity decision making model

How we make decisions in integrity cases

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Misuse of inside information policy

Our approach to dealing with potential incidents of misuse of inside information in betting

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Protecting Betting Integrity

Our approach to dealing with betting integrity issues

280 KB Download