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Confidential intelligence line

Our confidential intelligence line allows you to tell us information without having to provide any of your personal details. All calls are received by trained employees within the Intelligence department and are treated in the strictest confidence.  

The purpose of the confidential line is to add to the overall intelligence picture. You can call us about non-compliance with licence conditions and codes of practice and illegal gambling-related activity, both of which threaten the three licensing objectives

The confidential intelligence line is not intended for employment grievances. 

You can use the confidential line to report:

  • information on unlicensed or criminal activity related to gambling such as betting in pubs and illegal gaming machine supply
  • concerns that money laundering is taking place
  • underage gambling
  • concerns about sports betting integrity (match-fixing). 
Call the confidential intelligence line on +44 121 230 6655