Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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Test houses play a key role in ensuring that games are suitable to be released to market and offered to consumers.

We therefore need to be assured of their independence, competence and suitability.  

We are seeking your views on our proposed changes to the test house framework.

Successful delivery of the strategy will require collective effort and engagement from a wide range of stakeholders, and we want as many people and organisations as possible to have a voice in shaping the strategy and the arrangements needed to deliver it.

This is part of our continued focus on raising standards across the industry, and we plan to examine our accreditation, approval and reporting processes.

Give your views – go to consultation.