Consultation response
Call for evidence response – gambling blocking software
In 2019, the Gambling Commission conducted a call for evidence on gambling blocking software.
We did
Since the call for evidence, we have worked with partners to understand more fully the role of gambling blocking software. We agree with the respondents who highlighted the particular value of blocking software for consumers who also accessed other forms of support and as a result decided against a further requirement on gambling operators in favour of supporting a comprehensive offer for consumers. GambleAware funded free blocking software for people accessing treatment under the National Gambling Treatment Service for 12 months.
Following this period, there was an interest from treatment providers, those with an interest in self-exclusion and blocking software providers in offering blocking software as part of a comprehensive package of tools. This resulted in the Talk-Ban-Stop pilot which has launched December 2020, under which GamCare, GAMSTOP and Gamban have come together to offer blocking software to those accessing the helpline or accessing self-exclusion.
This has been partly funded through regulatory settlement funding approved by the Gambling Commission, and there will be a full evaluation to help understand the impact of the package of tools for consumers and to make recommendations for future provision which may be relevant for commissioning bodies and charities. More information is available on the GamCare website (opens in new tab).
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Last updated: 26 October 2023
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