Your rights

As a consumer you have certain rights, and that includes any gambling transactions you make with licensed gambling businesses.

In this section

It’s important that you understand your rights and understand the laws and processes that are in place to help you if you feel you have been dealt with unfairly.

Information gambling businesses should give you

Clear terms and conditions, game rules, how your funds are protected and how to make a complaint

Status of a bet as a contract

What is the status of your bet under the law and do you have a right to bet?

Your consumer rights

A gambling transaction is a product like any other and you have consumer rights under the Consumer Rights Act 2015

How gambling businesses protect your money

Any gambling business that holds customer funds must set out in their terms and conditions whether and how the funds are protected in the event the business becomes insolvent