Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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Consumer guides

We want you to have the information to help you solve your own problems or avoid any harm from gambling in the first place.

We work closely with the gambling industry to ensure gambling products are offered in a socially responsible way and you, the consumer, are empowered to understand the products you purchase.

We have created some consumer guides on topics that we are sometimes asked about: