Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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We don’t regulate competitions and we can’t advise you how to run one, but you must be careful you are not running an illegal lottery. Lotteries can only be run for good causes and cannot be run for private or commercial gain.

In this section

Find out how to make sure your scheme is not an illegal lottery.