Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.
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Licensing authority bulletin

We publish a bulletin for licensing authorities and other regulatory partners. The bulletin also contains information that will be of interest to police services, local councillors and those responsible for the health and wellbeing agenda. 


Published monthly, it covers the latest news from both the Gambling Commission and the Department for Digital, Culture, Media and Sport (DCMS) and features notifications of approaching consultation deadlines and publication announcements. 






Also see

LA bulletin - August 2020

The latest edition of our monthly newsletter for LAs (PDF)

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