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Consultations

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Consultation on online slots game design and reverse withdrawals

We are consulting on changes to the design of online slots - specifically to make them safer for consumers, looking at issues such as speed of play and frequency of betting opportunities and as other factors on offer which can increase addiction and risk of harm. This consultation closes on 3 September.

Consultation on high value customers

We are seeking views on proposed changes to the rules operators must abide by when transacting with high value customers (VIPs), who often enjoy tailored bonuses, gifts, hospitality and preferential service from the licensee designed to maintain or increase their custom. This consultation closes on 14 August.

Next: Advice and guidance updates