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Calls for collaboration on engaging people with lived experience

The National Strategy is built on placing the voice of consumers, especially those with lived experience of gambling harms, often referred to as ‘experts by experience’, right at the heart of implementation. 

In Scotland, the Health and Social Care Alliance is developing work to create a formal forum for people with lived experience. They intend to kick off this work with collaboration with the very people they want to involve in the forum.

Ahead of this progressing further, and to encourage a discussion about equivalent forums in Wales and England, we have produced a discussion paper to help us all collaborate on the principles and practical arrangements that must be in place to make this work. We also want to build on the measures that are already in place - for example many partners have already taken steps for their organisations to build in the voice of people affected by gambling harms.

We are calling for collaboration from individuals affected by gambling, family members and friends, as well as those organisations who are experts at bringing in the voice of individuals with experience of harms, such as in the field of addiction or mental health treatment provision.

We are starting with three key principles for discussion, which we outline in detail in the discussion document:

Principle 1: Sustainable and impactful 

Principle 2: diverse and representative 

Principle 3: Safe, supportive structures and resources 

Contact safergambling@gamblingcommission.gov.uk if you want to stay involved as this work progresses. 

Gambling with credit cards

Following a recent call for evidence and our previous announcement on 24 July, we have launched a consultation on gambling with credit cards, seeking views on either banning the use of credit cards for gambling or introducing limits and restrictions on the use of credit cards.

The proposals concern all sectors of the gambling industry that are currently permitted to accept credit card payments, including online betting, casino, bingo and lottery operators, along with high street bookmakers.  

The consultation closes on 6 November 2019.

We have also issued a podcast exploring why people gamble with credit cards.

Next: Case studies