We are consulting on changes to Licence Conditions and Codes of Practice (LCCP) requirements for customer interaction and alternative dispute resolution along with a call for evidence on gambling website blocking software. The closing date for views on the consultation is on 9 May 2019.
We are asking gambling businesses to outline how they will meet the challenges set out in the Government’s Review of Gaming Machines and Social Responsibility Measures over the protections for players using Category B gaming machines. It also seeks to gain further insight into the harm prevention measures already afforded to players of Category B2 gaming machines and whether player protection measures should be extended to B1 and B3 machines. Views are sought by 16 May.
In 2018 the Responsible Gambling Strategy Board provided advice to us on online gambling which included recommendations on gambling using credit. The advice noted that gambling with borrowed money, including with a credit card, is a well-established risk factor for harmful gambling. We are therefore requesting views on the issue of gambling online with credit cards. We are engaging with gambling operators and financial institutions, debt relief charities and consumers. This call for views closes on16 May.
Next: Feature article - New National Strategy to Reduce Gambling Harms
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