Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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Licensing authorities have a requirement to develop, consult on, and publish a statement of licensing policy every three years with regards to the principles you propose to apply in exercising your functions under the Gambling Act 2005.

We are required to issue this guidance to help you.

Use the search box below to search within the GLA  or the navigation to browse to the section you need.

You can also download a pdf of the full GLA (1.27MB)

Guidance to licensing authorities