Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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Single machine permits

Single machine permits are not intended for those that are operating a commercial business; for that you will need a full gaming machine technical operating licence.

If you collect gaming machines (fruit machines, slot machines) as a private individual and you want to sell, repair or maintain a single machine or part of a gaming machine, you may be able to apply for a single machine permit instead of a gaming machine technical operating licence. 

The application fee for a single machine permit is £25

When we receive your application, we will carry out checks to ensure that you qualify for a single machine permit.

Single machine application form

Application form for a single machine permit

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Single machine application - guidance notes

Guidance on completing the single machine application form

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