Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
Skip to main content

Bingo and casino technical requirements

These requirements cover a variety of equipment including live roulette wheels and bingo tickets. They do not cover gaming machines or remote and gambling software technical standards.

LCCP: Licence condition 2.3.2
LCCP: Licence condition 2.3.3

These technical requirements regulate bingo and casino equipment in two different situations: 

  • equipment that is used on premises in Great Britain to provide casino games and bingo games to the public
  • equipment used to provide such games in gambling premises by means of a remote communication system, where the provider is regulated by the Gambling Act 2005. 
Also see

Bingo and casino equipment technical requirements

232 KB Download