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Assurance statements

What are assurance statements for? 

Assurance statements are designed to improve the focus on, and accountability for, the delivery of the licensing objectives by the boards, or equivalent senior leadership structures, of large gambling businesses.                   

The statements are intended to be a relatively concise self-assessment of the risks to the licensing objectives posed by the business, how well you are managing those risks, where you need to improve and how you intend to do so. 

While we will hold you to account for what you say in your statements, the main beneficiary of the statement is you, the operator. 

Assurance statements provide a means for your board to provide constructive challenge within the business on the effectiveness of your governance and risk management arrangements in facilitating positive consumer protection, addressing gambling-related harm and crime prevention measures. 

Good governance and risk management is the foundation of high performing organisations. 

Actively manage your risk 

We want you to embrace the challenges of the regulatory landscape by actively and effectively managing your risks and issues and to inform key business decisions. In turn, we are committed to a proportionate and risk-based regulatory regime. 

If you hold the licensing objectives at the heart of your decision-making, supported by good governance, risk management and a high level of compliance at all levels, and do this in an open and cooperative manner, your business is less likely to present a risk. 

If this approach is successful, as we believe it will be, and over time more and more operators incorporate the licensing objectives into their corporate culture, the need for external regulatory scrutiny may well diminish. 

The precise governance arrangements of organisations will vary depending on the size, nature and complexity of your operations or on the gambling services you provide. We will take this into account when we receive and review your assurance statements. 

Example Assurance statement template Business to Business (B2B)

Example Assurance statement template Business to Customer (B2C)

The above examples provide indicative content of the assurance statement templates (the 2019 versions). The templates provide a structure to populate, as well as explanatory notes, and have been made available in a format that can be manipulated to enable tailoring of the layout as required.