7.10 Some casino customers may not fall into the business relationship definition. For example, customers spending low amounts at gaming during single, infrequent and irregular visits to a casino and who are not subject to tracking. There may be no expectation at any stage that there will be any duration to the relationship with the customer. Strictly speaking such business falls outside of the record-keeping requirements (provided the transactions are below the €2,000 threshold for CDD), however, the Commission nonetheless considers it good practice to retain such records.
Next chapter: Customer information
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