6.38 The on entry approach requires casinos to identify and verify the identity of the customer before entry to any premises where gaming facilities are provided, or before access is given to remote gambling facilities (see paragraphs 6.18 and 6.19). Once the customer’s identity is verified, they may commence gaming.
6.39 If a casino using the on entry approach to CDD is unable to complete the appropriate CDD, they must not allow the customer access to the premises or to the remote gambling. In non-remote casinos this does not allow guests of known customers a single entry without undertaking CDD. However, casino operators should consider using variations of the threshold CDD approach for guests of casino members.
Next chapter: Identification and verification
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