| ADR Entity Name |
Jennifer Gallagher, Lindsays |
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ADR public contact details:
(address and telephone number) |
Lindsays
Seabraes House
18 Greenmarket
Dundee
DD1 4QB
Tel:01382 224112 |
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| Website address: |
www.lindsays.co.uk |
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Fees charged by the ADR entity (if any)
Consumers:
Traders: |
The operator will be solely responsible for any cost up to maximum of £750 plus VAT, if that limit is likely to e exceeded the cost of mediation will be agreed between both parties. |
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| Language(s) in which complaints can be submitted to the ADR entity: |
English |
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| The sectors and categories of domestic and cross-border disputes which may be considered by the ADR entity: |
Lotteries |
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| Whether or not the procedure can be conducted as an oral or written procedure: |
Both |
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| Whether the outcome of the ADR procedure is binding: |
Non-binding |
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| The grounds for which the ADR entity may refuse to deal with a dispute: |
The consumer has not attempted to contact the gambling operator and resolve the matter directly with them, prior to submitting their complaint to the ADR entity. |
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