Jennifer Gallagher, Lindsays

ADR Entity Name	Jennifer Gallagher, Lindsays
ADR public contact details: (address and telephone number)	Lindsays Seabraes House 18 Greenmarket Dundee DD1 4QB Tel:01382 224112
Website address:	www.lindsays.co.uk
Fees charged by the ADR entity (if any) Consumers: Traders:	The operator will be solely responsible for any cost up to maximum of £750 plus VAT, if that limit is likely to e exceeded the cost of mediation will be agreed between both parties.
Language(s) in which complaints can be submitted to the ADR entity:	English
The sectors and categories of domestic and cross-border disputes which may be considered by the ADR entity:	Lotteries
Whether or not the procedure can be conducted as an oral or written procedure:	Both
Whether the outcome of the ADR procedure is binding:	Non-binding
The grounds for which the ADR entity may refuse to deal with a dispute:	The consumer has not attempted to contact the gambling operator and resolve the matter directly with them, prior to submitting their complaint to the ADR entity.