Written policies and procedures that explain how the business will meet the following licensing objectives in regard to all the activities applied for:
- keeping crime and disorder out of gambling
- ensuring that gambling is fair and open
- ensuring that children and vulnerable people are protected from being harmed by gambling
- promoting social responsibility in gambling.
The policies must cover all Licence Conditions and Codes of Practice that will apply to the business if a licence is granted and must be specifically include a complaints procedure and who will be the ADR
for the business, the self-exclusion procedure, how the business will keep up-to-date with any changes to LCCP
and legislation and, for premises-based businesses, evidence of a local risk assessment
Submitting an industry trade body toolkit is not evidence by itself that you have satisfactory policies. You must demonstrate how you will be implementing the procedures in the toolkit specifically for your business.
Businesses providing remote casino, bingo and virtual event betting and/or non-remote casinos must provide an anti-money laundering policy.