Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.
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What we spend and how we spend it

We are funded by the collection of licence fees from the gambling industry. Here you can find financial information relating to projected and actual income and expenditure, tendering, procurement and contracts.

Financial audit reports

Our annual report and accounts contain details of the work undertaken by us during the financial year, including our financial statement and accounts:

Senior management expenses (non-taxable Published annually in June)

Cabinet Office disclosure requirements (Published bi-annually in May and November)

Gender pay gap report