Policies and procedures

Our written protocols, policies and procedures for delivering services and responsibilities.

Policies and procedures for the conduct of departmental business:

• Statement of principles for licensing and regulation
• Statement of principles for determining financial penalties
• Single equalities scheme

Policies and procedures for the recruitment and employment of staff:

• Recruitment and selection policy
• Jobs

How to make a complaint against the Gambling Commission:

• Complaints

Records management and personal data policies:

• Information security management system (ISMS) policy
• Information management strategy
• Data protection policy statement