Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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Enterprise Act assessments

We are required under the Enterprise Act (2016) to produce Business Impact Target (BIT) assessments for regulatory measures that we introduce and to obtain Regulatory Policy Committee (RPC) validation of the calculations.

The following measures, introduced since 8 May 2015, have been validated by RPC.