Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.

If you are a gambling operator please read our Frequently Asked Questions for gambling businesses.
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Annual report & accounts

Our annual report and accounts contains details of the work we’ve done during the past financial year, including our financial statements, statistics and overviews from both the Commission’s chair and chief executive. 2018-19 saw us continuing our work to make gambling fairer and safer in Britain as part of our three-year strategy.

Together with our partners, in April 2019 we also launched the new National Strategy to Reduce Gambling Harms to drive further research, education, treatment and support. 

Annual report archive

If you would like older copies of annual reports from the Gambling Commission, Gaming Board or the National Lottery Commission please contact us.

As of 1 October 2013 the National Lottery Commission merged with the Gambling Commission.

Also see

Annual report and accounts 2018 - 19

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