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How the Commission will work to reduce gambling harms in 2021-22

The National Strategy was intended to run to 2022, and while much progress has been made so far, we consider that the two strategic priorities of prevention and education and treatment and support, and the four enablers remain valid and relevant. We will therefore contribute to and support collaboration beyond this original timeframe.

We will continue to deliver our regulatory remit to prevent harm to children and vulnerable people. Reflecting our corporate strategy and business plan, this year we will:

  • formally advise Government on the Review of the Gambling Act 2005, which is a significant and welcome opportunity to support Government in determining the longer-term strategic landscape for the regulation of gambling and supporting the licensing objectives
  • continue our programme of work to strengthen customer interaction and operator identification of customers who may be in a vulnerable position. This will tackle the serious failings we continue to see in our casework in relation to three key risks – binge gambling, significant unaffordable losses over time and customers who are in a financial or otherwise vulnerable situation
  • this year we will also pilot a new approach to collecting data on gambling harms, following our consultation on methodologies for assessing participation and prevalence methodologies
  • this year and beyond we will continue to support the Strategy’s aims by sharing progress and collaborating with partners to keep moving forward on cross cutting issues such as measuring success and evaluating impact, greater understanding of gambling harms and piloting activity to identify what works.
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The Commission’s actions to reduce gambling harms
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