Supplier Payments

Request

Suppliers which were not paid in within 30 days for the period starting 1 April 2023 to the date of this request:

1. Supplier Name
2. Invoice Date
3. Gross Invoice Value
4. Payment Date
5. Late Payment Compensation or Interest Paid (if any)

Response

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

In your email you have requested the following information in respect of suppliers which were not paid in within 30 days for the period starting 1 April 2023 to the date of this request:

1. Supplier Name
2. Invoice Date
3. Gross Invoice Value
4. Payment Date
5. Late Payment Compensation or Interest Paid (if any)

The Gambling Commission can confirm that no information is held falling within the scope of your request. Information relating to prompt payments are published on the Commission’s website. The latest information can be found here: Annual report and accounts 2023 to 2024 - Performance analysis.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email. 

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. 

It should be noted that if you wish to raise a complaint with the ICO about the Commission’s handling of your request for information, then you are required to do so within six weeks of receiving your final response or last substantive contact with us.

The ICO can be contacted at: The Information Commissioner’s Office (opens in new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission

Internal Review Request

Thank you for your response to our FOI request under the Freedom of Information Act 2000 (FOIA).

It appears there may have been a misunderstanding regarding the scope of our request. We are requesting supplier-level data, specifically relating to payments made later than 30 days. While we acknowledge the availability of performance summaries on your website (such as in the Annual Report and Accounts 2023 to 2024), our request is for detailed invoice-level information, including:

Supplier Name Invoice Date Gross Invoice Value Payment Date Late Payment Compensation or Interest Paid (if any)

This request is similar to a request we made in 2023, which was successfully fulfilled with the detailed invoice-level data we are seeking. We believe that the data we are asking for should be available in your records, as it falls under historical payment information that the Gambling Commission holds.

We would appreciate it if you could review the request in light of this clarification and provide the detailed data requested. If there are any concerns regarding the provision of this data, we are happy to engage under Section 16 of FOIA to find a practical solution.

Thank you for your time and consideration. We look forward to your response.

Internal Review Response

I am writing to you further to your Freedom of Information request dated 20/06/2025 which we responded to on 18/07/2025, and your subsequent request for an internal review received on 21/07/2025.

We have now concluded our review and our findings are detailed below.

This internal review was conducted by someone who was not involved in the processing of your original request.

In your initial email you requested the following information in respect of suppliers which were not paid within 30 days for the period starting 1 April 2023 to the date of your request:

• Supplier Name
• Invoice Date
• Gross Invoice Value
• Payment Date
• Late Payment Compensation or Interest Paid (if any)

In our initial response, we advised that no information was held falling within the scope of your request.

In your request for an internal review, you have reiterated that you are seeking supplier-level data, specifically relating to payments made later than 30 days. You also refer to an identical request submitted in 2023, where the Commission provided the information requested.

Internal Review

Firstly, we wish to refer to the identical request that was submitted in 2023 where the information was provided. Specifically, this request was for information across 6 financial years (2017/18 to 2022/23 inclusive). At this time, there was data at supplier level relating to payments made later than 30 days which could be provided.

Your initial request refers to the financial years 2023/24 and 2024/25. After undertaking searches of Commission systems, it was confirmed that the Commission has achieved 100% payment of invoices within 30 days, during this time period. Please note, this is based on the date the invoice is received, through to date of payment. Therefore, no information is held falling within the scope of your request.

As detailed on our website, Annual report and accounts 2023 to 2024 - Performance analysis, the Commission strongly supports the policy to pay all suppliers promptly. The policy is to pay all invoices within 30 days of receipt unless a longer payment period has been agreed or the amount billed is in dispute. The Government target is 95 percent of invoices should be paid within 30 days.

After reviewing your request and our response, we uphold our original decision.

If you are not content with the outcome of your review, you may apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have exhausted the complaints procedure provided by the Gambling Commission. The ICO can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely,

Information Management Team Gambling Commission