Remote operators licences granted and surrendered

Request

Under the FOIA I would like to ask the following question please:

For each of the last 5 years (2018-2022):

1. The number of remote operators licences granted.
2. The number of remote operators licences that were handed back (terminated at the choice of the operator).

Response

Dear Sir

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

As requested, the following table contains, for each of the last 5 years (2018-2022):

1. The number of remote operators licences granted.
2. The number of remote operators licences that were handed back (terminated at the choice of the operator).

Calendar Year	2018	2019	2020	2021	2022
Operators with New Remote Licence Applications Granted	115	75	75	81	63
Operators that Surrendered Remote Licences	102	82	75	60	52

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.

The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP