RaffleX

Request

I would like to know if the platform RaffleX, also known as RaffleX.io or Rattlex-REDACTED are registered with the gaming commission. The latter is running a competition website in his social media platform raffling cars. The raffle is not question based and ticket sales are unlimited. The last raffle issuing 230,000 tickets at £2.99 each. Taking into consideration free ticket allocation this raffle raised between £230k and £460k. To date they have ran 9 raffles. One is currently running with an end date of 12/4/2025. I'm of the opinion that this raffle is not being run within your correct laws. Could you provide me with the information or take necessary steps to close these raffles down?

Response

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

In your email you have requested:

‘I would like to know if the platform RaffleX, also known as RaffleX.io or Rattlex-REDACTED are registered with the gaming commission. The latter is running a competition website in his social media platform raffling cars. The raffle is not question based and ticket sales are unlimited. The last raffle issuing 230,000 tickets at £2.99 each. Taking into consideration free ticket allocation this raffle raised between £230k and £460k. To date they have ran 9 raffles. One is currently running with an end date of 12/4/2025. I'm of the opinion that this raffle is not being run within your correct laws. Could you provide me with the information or take necessary steps to close these raffles down?’

All operators who are licensed, or in the process of being licensed, by the Commission can be found on our Licensee register, which is regularly updated. This can be found on our website: Full register of gambling businesses - Gambling Commission.

The Gambling Commission publishes a live register of gambling premises on its website, which can be found here: Public Register. This information is updated nightly. The register is published with the caveat that the Gambling Commission cannot provide any assurances on the completeness and accuracy of this data.

The Commission does not issue premises licences. The licensing of premises for gambling businesses is the responsibility of local licensing authorities (normally the Local Authority for the area where the business is located). You should contact individual licensing authorities to obtain more detailed information about premises licences: You can find your local licensing authority on GOV.UK (opens in new tab).

Any consumers who gamble with unlicensed operators are unlikely to receive the protections the Commission requires from its licensees.

Further, it is important to the Gambling Commission that consumers are confident that they can gamble in an environment that is safe and free of crime. Your concerns have therefore been shared with the relevant team within the Commission. If you have any further information regarding suspicious activity or criminality related to the gambling industry, then you are able to contact the Commission online or via telephone. All reports submitted through this service will be treated in the strictest confidence.

By the online service:

Provide details and attach additional information using the online form: Tell us something in confidence service (opens in new tab).

By phone:

01212306655. From outside the UK, call +44 121 230 6655. Monday to Friday, 9am to 5pm.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email. 

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. 

It should be noted that if you wish to raise a complaint with the ICO about the Commission’s handling of your request for information, then you are required to do so within six weeks of receiving your final response or last substantive contact with us.

The ICO can be contacted at: The Information Commissioner’s Office (opens in new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission