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Request date: 18 June 2024
This version was printed or saved on: 22 May 2025
Online version: https://www.gamblingcommission.gov.uk/about-us/freedomofinformation/lccps-2018-2020
I am writing to request the version of the Licence Conditions and Codes of Practice (LCCP) that was effective on 23 April 2018, together with any amendments that were made up to 1 January 2020.
In particular, I request a copy of the provisions in place at that time in relation to the following:
to combat problem gambling (corresponding to Code of Practice Provision 3.1.1 in the version effective from 1 April 2024);
customer interaction for remote operators (Code of Practice Provision 3.4.3 in the 1 April 2024 version); and
customer identity verification (Operating Licence Condition 17.1 in the 1 April 2024 version).
If the LCCP was not in force at that time, please provide me with a copy of whichever provisions governed the above during that period of time.
Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).
In your email you have requested the Licence Conditions and Codes of Practice (LCCP) that were effective on 23 April 2018, together with any amendments that were made up to 1 January 2020.
In particular, I request a copy of the provisions in place at that time in relation to the following:
to combat problem gambling (corresponding to Code of Practice Provision 3.1.1 in the version effective from 1 April 2024);
customer interaction for remote operators (Code of Practice Provision 3.4.3 in the 1 April 2024 version); and
customer identity verification (Operating Licence Condition 17.1 in the 1 April 2024 version).
Please see the attached historic copies of the LCCP which were in effect during the dates specified in your request.
If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.
Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.
If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.
It should be noted that if you wish to raise a complaint with the ICO about the Commission’s handling of your request for information, then you are required to do so within six weeks of receiving your final response or last substantive contact with us.
The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Information Management Team
Gambling Commission
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