With this document you can:

This box is not visible in the printed version.

Gambling establishment - number of premises visits

Request date: 17 February 2023

This version was printed or saved on: 19 May 2024

Online version: https://www.gamblingcommission.gov.uk/about-us/freedomofinformation/gambling-establishment-number-of-premises-visits


Is it known how many people roughly visit a gamblng establishment in the UK?

Even if it is a generic 2.4 Million (for example) visit a licensed venue (casino, bookmakers) in a year that would be great.


Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

In your email you have requested information relating to how many people, roughly visit a gambling establishment in the UK.

I can confirm that The Gambling Commission does not hold ‘actual numbers’ of visitors to gambling premises from operators.

However you may find it useful to view our quarterly telephone survey release, published on our website. This publication contains estimates of gambling participation.

Statistics on participation and problem gambling for the year to Sept 2022 - Gambling Commission

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.

The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP