Betting shops Self Exclusion figures for London Borough of Hillingdon

Request

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Therefore, could I please request for the self-exclusion stats for all the betting shops within the Hillingdon Borough for the financial year of 20021/22. It would be helpful if we could get these figures for each premises that falls within the Borough.

Response

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

In your email you have requeted self-exclusion stats for all the betting shops within the Hillingdon Borough for the financial year of 20021/22.

Whilst I can confirm that the Gambling Commission does hold information relating to self-exclusion levels by operator, we are unable to provide any sort of geographical breakdown at the regional level you have requested. This information is provided to the Commission by operators through their regulatory return’s submissions. These figures are not broken down by individual betting shops.

A regulatory return is a means of collecting a range of information from Operating Licence holders within the gambling industry in order to monitor compliance with gambling legislation, regulations and the Licence Conditions and Codes of Practice, and to inform the Gambling Commission’s understanding of the gambling market.

As such, we were unable to provide any information falling within the specific scope of your request.

The Multi operator self-exclusion scheme, or MOSES service allows people to self-exclude from multiple betting shops. This information may be held by them. Their generic contact email is help@self-exclusion.co.uk. Please note, this service is not subject to the obligations set out by the FOIA.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.

The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP