Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.
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Amy Barradas

Solicitor Amy Barradas

After graduating from university with a law degree, Amy secured a graduate internship with our legal team. That was 3 years ago.

‘I really enjoyed my internship’, says Amy. ‘I found that I had a really great opportunity to be able to put the skills I learned at university to use, whilst at the same time I was learning something new.

Eventually, this gave me a good foundation to apply for a training contract with the Commission and eventually go on to become a qualified solicitor.  

With the Commission’s flexible working options, I was able to study for the LPC whilst doing my training contract full time. I felt hugely supported, not just by my team but by other colleagues. 

I think there has been a concerted effort by the Commission over the last couple of years or so in trying to develop employees in ways which will benefit both the individual and the organisation as a whole. I think these efforts have been felt across the Commission, which makes colleagues feel that they are valued as employees.’