Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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National Lottery related

Camelot – runs the National Lottery

For information about how the National Lottery is run, draw results, queries and complaints.

Telephone: 0370 737 3983 (Calls to 0370 numbers from a BT land line are charged at your calling plan’s standard network rate. Mobile and other providers’ charges may vary)
E-mail:  help@national-lottery.co.uk
Website: www.national-lottery.co.uk

Lottery funding

To apply for National Lottery funding or information about Lottery grants.

Telephone: 0845 275 0000 (Calls to 0845 numbers cost 7p per minute plus your service provider's access charges)
Website: www.lotteryfunding.org.uk

National Lottery Promotions Unit

To find out about projects which have received National Lottery funding, and for information about National Lottery Awards.

Website: www.lotterygoodcauses.org.uk

Department for Digital, Culture, Media and Sport (DCMS)

Government policy on the National Lottery and other types of gambling.

Telephone: 020 7211 6532
E-mail:  enquiries@culture.gov.uk
Website: www.culture.gov.uk