The future of the casino gaming reserve

Start date: 20 May 2011
End date: 12 August 2011

Number of responses received: 5


 

As a result of this consultation the Gambling Commission has now published:

The consultation was on proposals to revoke the licence condition which required non-remote casinos to hold a casino gaming reserve to enable them to meet unexpectedly large customer wins.

The decision to revoke the licence condition brings the non remote casinos into line with other gambling sectors, none of which had this additional safeguard.  The Gambling Commission decided that the actual risk to players’ funds was very small and the costs of the additional protection provided by the gaming reserve disproportionate.

While licensed operators have legal obligations to their customers, and a requirement under licence condition 4 to explain to customers whether and if so how they protect customers’ funds in the event of insolvency, we do not stand behind or in any way guarantee funds deposited or prizes due.

Our licensing process tests the general suitability of an operator to run a gambling business, but it does not provide a guarantee of future financial circumstances. As with other commercial transactions such as buying consumer goods or entertainment, it is for consumers to assure themselves of the security of prizes offered by or of funds deposited with operators.

The original consultation document can be accessed here: Future of the casino gaming reserve consultation - May 2011

Page last reviewed: November 2011