Report a key event

Key events that must be reported

Details of the key events that must be reported to the Gambling Commission, by personal licence holders, are set out in a licence condition and can be found on page 5 of the document Conditions and Codes of Practice applicable to Personal Management Licences/Personal Functional Licences enclosed with your licence. Key events for personal licence holders include:

  • the imposition of a disciplinary sanction against you, including dismissal, for gross misconduct
  • your resignation from a position for which a personal licence is required following commencement of disciplinary proceedings in respect of gross misconduct
  • your disqualification from acting as a company director
  • the entry of any court judgment against you
  • the presentation of a petition for your bankruptcy or sequestration or entering into an individual voluntary agreement
  • your conviction for any criminal offence or receipt of a formal police caution or any other out-of-court disposal
  • the imposition of any sanction or penalty against you following an investigation by any professional, statutory, regulatory or government body
  • a change in your name or address.

When reporting key events you must provide the following information:

  • the date the key event took place
  • a description of the key event
  • the outcome of the key event.

In addition, for key events involving a change of name or address we will require the following:

  • proof of you new name, for example, a marriage certificate or deed poll
  • proof of your new address, for example, a bank statement or utility bill.

If you are unable to provide proof of the change of name or address immediately you should still report the key event to us and confirm when you expect to be able to forward the relevant documentation.

When should key events be reported?

Licence holders must notify us of any key event as soon as reasonably practicable and, in any event, within five working days of becoming aware of it.

How do I report a key event?

Key events should be reported by email to key.events@gamblingcommission.gov.uk or by post:

Key Events
Regulation Coordination Administration Team
Gambling Commission
Victoria Square House
Birmingham
B2 4BP

Page last reviewed: September 2011