Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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Gambling Commission sets the industry tough challenges in race to accelerate progress to raise standards and reduce gambling harm

Gambling Commission sets the industry tough challenges in race to accelerate progress to raise standards and reduce gambling harm

17 January 2020

The Gambling Commission has announced the formation of three industry working groups to tackle key challenges as part of a drive to make gambling safer.
Games warning for online operators

Games warning for online operators

17 January 2020

Online gambling operators are being reminded to check that their games meet transparency and safety standards expected by the Gambling Commission.
Gambling on credit cards to be banned from April 2020

Gambling on credit cards to be banned from April 2020

14 January 2020

The Gambling Commission has announced a ban on gambling businesses allowing consumers in Great Britain to use credit cards to gamble.
Online operators required to participate in multi-operator self-exclusion scheme GAMSTOP from March

Online operators required to participate in multi-operator self-exclusion scheme GAMSTOP from March

14 January 2020

The Gambling Commission has today announced that all online gambling operators must participate in the multi-operator self-exclusion scheme GAMSTOP.
5th edition of the Prevention of Anti-Money Laundering and Combating the Terrorist Financing guidance for casinos

5th edition of the Prevention of Anti-Money Laundering and Combating the Terrorist Financing guidance for casinos

10 January 2020

The updated Money Laundering Regulations come into force today, 10 January 2020.

Consultation on society lottery reforms

Consultation on society lottery reforms

09 January 2020

Have your say on our consultation on society lottery reforms
Cryptoassets and the amended Money Laundering Regulations

Cryptoassets and the amended Money Laundering Regulations

31 December 2019

The Financial Conduct Authority (FCA) advises that, from 10 January 2020, it will be the supervisor of UK cryptoasset businesses
Gambling Commission’s Neil McArthur visits addiction charity DrugFAM

Gambling Commission’s Neil McArthur visits addiction charity DrugFAM

23 December 2019

The chief executive of the Gambling Commission has visited a Buckinghamshire addiction charity which was set up through funding from The National Lottery Community Fund.
Statement of supervisory expectations: updated Money Laundering Regulations

Statement of supervisory expectations: updated Money Laundering Regulations

20 December 2019

A statement of what we expect from Casino operators after the Fifth Money Laundering Directive comes into force

Gambling Commission launches new online self-service portal for personal licence holders

Gambling Commission launches new online self-service portal for personal licence holders

19 December 2019

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