News

Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.

Data shows the impact of Covid-19 lockdown-easing on online gambling behaviour in July 2020

17 September 2020

The Gambling Commission has published further data showing how the easing of the Covid-19 lockdown has impacted gambling behaviour in Great Britain.

Fourth National Lottery licence competition launched

28 August 2020

The Gambling Commission has today, 28 August, launched the competition to award the fourth National Lottery licence.

New online service rapidly accelerating Gambling Commission’s personal licence maintenance process

20 August 2020

The Gambling Commission has underlined the success of its new online service which supports licensees to manage and maintain personal licences.

Data shows the impact of Covid-19 easing on online gambling behaviour in June 2020

14 August 2020

The Gambling Commission has published further data showing how the easing of Covid-19 lockdown measures has impacted online gambling behaviour.

Display of licensed status consultation response

30 July 2020

Our consultation proposals wanted to make changes to licence condition 8.1.1 and 8.1.2 and to introduce a new licence condition (licence condition 8.1.3).

Response to information requirements, regulatory returns and official statistics consultation

30 July 2020

Our consultation proposals wanted to make data requirements more efficient for licensees, and for us.

Remote key equipment changes come into effect today

29 July 2020

What operators need to tell us about remote key equipment has changed

Changes to society lotteries come into effect today

29 July 2020

Changes to the rules for society and local authority lotteries licensed by the Commission come into effect today (29 July 2020).

Interim suspension of operating licence – Genesis Global Limited

20 July 2020

We have commenced a review under section 116 of the Gambling Act 2005 (the Act)

Changes to Remote Key Equipment take effect from 29 July 2020

13 July 2020

On 29 April 2020, the Commission released the response to the consultation proposing the removal of condition, 2.1.1, which requires licensees to apply for a variation of their licence when adding or relocating key equipment to a different jurisdiction.

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