National occupational standards and qualifications
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The Gambling Commission is charged with
permitting gambling, so far as this is compatible with the
licensing objectives set out in the Gambling Act 2005. We
consider that a well informed industry workforce is important to
the safeguarding of these objectives, and so welcome the
development of specific education targeted at this area of
knowledge. We are not able to endorse any particular
qualifications, as this is not within our remit.
However, we can provide advice and input to those developing new
qualifications on specific Gambling Commission requirements (eg to
confirm that a new qualification meets the requirements of the
Licence Conditions and Codes of Practice).
Occupational standards
In 2007, People First, the sector skills
council responsible for the development of skills within the
leisure industry, developed a number of occupational standards for
the gambling industry. Their purpose is to provide minimum
standards for those developing in-house and external training
courses for their staff. A full list of the standards can be
found below.
Operators will wish to ensure that the
training they offer their staff meets these standards. This is
applicable whether the training is provided in-house or offered by
an external training provider, and whether validated by an awarding
body or not.
Qualifications
The occupational standards developed can be
used to form the basis for accredited qualifications for the
industry. A range of qualifications are currently being developed
by training providers and colleges, awarding bodies and
gambling operators.
Below is a list of the training developments
and courses available. This is not an exhaustive list. If you offer
a gambling qualification and would like a link to appear on this
page please contact
us.
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People First
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Working within gambling legislation (one day
course). We are not able to endorse any particular qualification,
as this is not within our remit. However, we provided advice and
input on LCCP requirements at various stages of development of
the this qualification (through participation in the gambling
panel that developed it).
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National Gaming
Academy
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A consortium of three UK Further Education
colleges which are working together to design and deliver training
tailored to meet the needs of the gambling industry. The
participating colleges include; Blackpool and the Fylde
College, London Gaming College
and North Warwickshire and Hinckley
College.
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City and Guilds
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Offering level 2 and 3 NVQs in Gambling
Operations.
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Social responsibility standards
Two of the standards set out what is required
of staff, at both management (GS3001) and operational level
(GS2001), to comply with the social responsibility code provisions
contained within the Licence Conditions and Codes of
Practice.
The social responsibility standards can be found at:
The Gambling Commission encourages operators
to use these standards within its own social responsibility
training programmes. In addition, when selecting an external
training provider we recommend that you ask whether the training
incorporates these standards.
All occupational standards are stored within
the National Occupational Standards
(NOS) directory.
Page last reviewed: March 2012