Application online is
for applicants who are applying for a remote licence
from the Gambling Commission for the first time.
Such applicants must
apply online and can no longer
apply using a manual application form.
If you want to apply for a non remote licence at the same time,
you must also
apply online for both licences
and can no longer apply using a manual application form.
An applicant will be presented with a choice of two reasons for
making the application. They should choose either:
- new to gambling industry based in Great Britain – if the
application they want to make is not related to transitional
arrangements and they are based in Great Britain
- new to gambling industry based outside Great Britain – if the
application is from an applicant based outside of Great
If you hold a non-remote licence with us and want to apply for a
remote licence or if you hold a remote licence with us and want to
make certain changes to that licence, you must apply online through
our eServices-Operator system. If you are
applying for a non-remote licence only, you can also use
Application online but you can still use our manual application
form if you want to.
Application online is set up, for reasons of security and data
protection, so that only the person who registered to submit an
application can access and complete the application. If an
applicant wants to use an external representative to complete their
application, that representative should complete the whole
application as the registration and application password will only
be sent to the email provided by the person who has registered to
submit an application (ie in such cases, the
representative). There is no facility to create multiple
passwords for different people to access the application.
Understanding how the service works
We understand prospective licence applicants may want to try the
online application service out, to understand how it works and what
is required, before using it to submit an application.
To avoid confusion and so that it is clear to us that the
application is a ‘test run’ rather than a genuine application, we
request that you do the following:
- Record the applicant name as something along the lines of ‘TEST
and your name’
- When you get to the end of the application make sure you do not
submit the application
- If you subsequently want to submit a real application, start a
fresh application and delete the ‘test application’.
This test run facility is only available for Application online.
There is no test run facility available for existing licence
holders using eServices-Operator to apply online. However, both
systems are very similar – the main difference is that
eServices-Operator will display certain information that we already
hold about existing licensee so you don’t have to provide
that information again.
Page last reviewed: September