Confidential calls continue to be actioned
The Gambling Commission’s (Commission's) confidential
intelligence line (0121 230 6655) has again proved its worth
according to figures published at the end of a second full year of
The confidential intelligence line is designed to allow
gamblers, other members of the public, licensed operators and
sports people alike to anonymously “tip-off” the authorities on
illicit gambling. A significant number of calls have already
contributed to ongoing criminal and regulatory investigations.
The line took 325 calls in its second full year of operation –
almost exactly matching last year’s figure. The largest subject
area continues to be illegal gaming machine supply along with a
cross-section of other topics including unlicensed betting and
calls relating to the Commission’s Sports
Betting Intelligence Unit. All calls are assessed and can lead
to further formal investigation by either the Commission or its
partners in local authorities.
The line was formally launched in May 2010 and allows
individuals to make anonymous reports to help the Commission tackle
both illegal unlicensed gambling and non-compliant licensed
gambling. The line is staffed by the Commission’s intelligence team
between 8am and 6pm Monday to Friday and a message can be left in
confidence outside of those hours.
The Commission’s Director of Regulation, Nick Tofiluk said:
“Calls to the confidential intelligence line remain an important
source of information for the Commission.
“Every call to the line is assessed and acted upon, so if you
know or suspect that illicit gambling is taking place then help
keep gambling safe by calling the Commission on 0121 230 6655.”
Notes to editors
The Gambling Commission
- 1. The Gambling Commission (the Commission) regulates gambling
in the public interest alongside its co-regulators local licensing
authorities. It does so by keeping crime out of gambling, by
ensuring that gambling is conducted fairly and openly, and by
protecting children and vulnerable people from being harmed or
exploited by gambling. The Commission also provides independent
advice to government on gambling in Britain.
- 2. The Commission and local licensing authorities are
responsible for licensing and regulating all gambling in Great
Britain other than the National Lottery and spread betting, which
are the responsibility of the National Lottery Commission and the
Financial Services Authority (FSA) respectively.
- 3. The line is for intelligence purposes and
consumer complaints about gambling issues should be made directly
to licensed gambling operators in the first
- Further information is available from the Commission's website.
Gambling Commission: John Travers on (0121) 230 6700 or firstname.lastname@example.org.