The Gambling Commission publishes information guide for internet gamblers

Press release

Date: 22 December 2008

In a new publication the Gambling Commission is advising online gamblers what to look out for when gambling on the internet.

The leaflet which is titled ‘What to look out for when gambling online’ warns online gamblers to ensure the website they are using is licensed by a gambling regulator. It also says that before starting to gamble, people should be aware of the terms and conditions offered by individual websites and their complaints procedure.

A small but increasing proportion of British adults gamble online according to the Commission’s figures.  In the year to September 2008 almost 1 in 10 adults gambled via a computer, mobile phone or through interactive digital television.  Since taking on the regulation of all forms of remote gambling in September 2007 the Commission has been surprised at the lack of basic knowledge amongst players.

Julia Mackisack, Director of Corporate Affairs, said:

“British-based operators licensed by the Gambling Commission must have policies and procedures in place to promote responsible gambling – and this includes allowing people to limit their gambling and exclude from gambling websites if they feel they are developing or have a gambling problem.
 
“However, it’s not safe to assume that a .co.uk website is necessarily regulated by the Gambling Commission.  Many of the calls we get come from individuals gambling on websites located outside Great Britain and therefore not under our jurisdiction. 

“People should also look carefully at where different gambling products are regulated.  Just because the Commission regulates the betting section of a website it does not mean it also regulates the bingo, casino, and poker products.

“Our leaflet serves as a useful guide to the potential pitfalls for those considering gambling online as well as existing gamblers. And we recommend to everyone that they read the small print before signing up to a gambling website.”   

Notes to editors

The Gambling Commission

  1. 1. The Commission keeps gambling fair and safe for all. It does so by keeping crime out of gambling, by ensuring that gambling is conducted fairly and openly, and by protecting children and vulnerable people from being harmed or exploited by gambling. The Commission also provides independent advice to government on gambling in Britain.
  2. 2. The Commission is responsible for licensing and regulating all gambling in Great Britain other than the National Lottery and spread betting, which are the responsibility of the National Lottery Commission and the Financial Services Authority (FSA) respectively.
  3. 3. As of November 2008 164 gambling operators are licensed by the Gambling Commission to offer remote gambling via a website. The Commission requires licensed operators licensed in Great Britain to keep gambling fair and safe through social responsibility measures, technical standards and by having fully documented complaints procedures.
  4. 4. Further details of the leaflet are available on the website.  
  5. 5. Further details of the Commission’s figures on remote gambling are available.

Further information

Further information is available from the Commission’s website.
What to look out for when gambling online - November 2008
Contact John Travers on (0121) 230 6700 or email communications@gamblingcommission.gov.uk.