Website survey
Help us to continually improve our website
Quick webpage survey
Our quick webpage survey only takes a few seconds to
complete.
The ‘How do you rate this page’ icons allow you to provide feedback
about the particular webpage you are viewing, without browsing away
from it:
After clicking on the face that represents your opinion, you
will have the option to tell us why you rated it as good, average,
or poor. For example, if you found the information difficult to
understand, please tell us why, so that we can make it clearer. If
you found everything you needed to know, please tell us so that we
know it is useful to you.
Feedback from these quick surveys is collated and used to make
improvements to the content of our webpages. This is done on an
ongoing basis.
Detailed Website Survey
We also conduct a website-wide survey to help us continually
improve our website.
The survey consists of 11 questions and takes approximately
three minutes to complete.
Responses to the detailed website survey are treated in
strictest confidence and are only viewed by the Gambling
Commissions e-Communications team. They are not used for any other
purpose.
Take the
survey
Read the feedback
Other customer surveys
The Gambling Commission is continually looking to improve the
way we interact with our customers.
To do this we undertake a number of surveys with different
customer groups:
- customers who have telephoned or emailed our Contact Centre
with an enquiry
- operating licence applicants and holders.
Feedback from these surveys helps us to consider where
improvements could be made. The information collected is only used
for the purpose of improving the services that we provide and
is processed in line with the Data Protection Act 1998.
Respondents’ data is not shared with any third parties.
If you have any questions about these surveys, please get in
touch with our Contact Centre by telephone on 0121 230 6666 or by
email: info@gamblingcommission.gov.uk
Page last reviewed: January 2012