Terms and conditions

Privacy statement


 

This website is operated by the Gambling Commission (the Commission) whose principal place of business is at Victoria Square House, Victoria Square, Birmingham B2 4BP.

We respect the privacy of every individual who visits our website. Our website does not automatically store or capture personal information, but merely logs the user's  IP address which is automatically recognised by the web server.

What are cookies?

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through "Internet browser cookies - what they are and how to manage them"

Our use of cookies

Usage analysis: We use Google Analytics to create anonymous cookies and log the IP addresses of visitors. We do not collect any personal information in the process.

We collect this data to assess which parts of the website are the most popular and identify trends in usage, helping to guide the development of new webpages: The cookies used for usage analysis are:

Name: _utma
Typical content: randomly generated number
Expires: 2 years

Name:_utmb
Typical content: randomly generated number
Expires: 30 minutes

Name: _utmc
Typical content: randomly generated number
Expires: when user exits browser

Name_utmz
Typical content: randomly generated number, plus information on how the site was reached (for example, directly or via a link, organic search)
Expires: 6 months

Online regulatory returns: Our online regulatory returns system uses two cookies – one contains a session ID and one contains an authentication key. These cookies are not stored – they both expire when the visitor closes their browser. The cookies used for online regulatory returns are:

Name: ASP.NET_SessionId
Typical content: randomly generated session ID
Expires: on browser close

Name: GCOR
Typical content: contains an authentication key
Expires: when user exits browser

Fees calculator: Our fees calculator uses cookies to allow information to be remembered as users progress from one page of the website to another. The cookie used for the fees calculator is:

Name: ASP.NET_SessionId
Typical content: randomly generated session ID
Expires: on browser close

Variation calculator: Our variations calculator uses cookies to allow information to be remembered as users progress from one page of the website to another. The cookie used for the variations calculator is:

Name: ASP.NET_SessionId
Typical content: randomly generated session ID
Expires: on browser close

Licensing authority returns: Our licensing authority returns system uses cookies to allow information to be remembered as users progress from one page of the website to another. The cookies used for licensing authority returns is:

Name: ASP.NET_SessionId
Typical content: randomly generated session ID
Expires: on browser close

GovMetric: Whenever a user rates a page on our website, a cookie is created or updated on their domain. The cookie contains a set of values, one for each page rating the user has made. These values are identification numbers which link back to the GovMetric database giving details of the user’s rating (including IP address, User agent, URL of the rated page and rating details, potentially including any comments given during the rating process).

The only use made of this cookie is to prevent re-rating of a page multiple times during the same day. The cookies used for page ratings is:

Name: govmetric_votes
Typical content: to identify when a user has already rated a webpage
Expires: 24 hours after creation

Consent to store cookies: We inform users, the first time that they visit our website, that we store cookies on their device. 

Name: cookieOK
Typical content: to identify when a user has implied consent to the website storing cookies

Expires: 1 year after visiting

 

By using our website and online service you agree that we can place these types of cookies on your device.

How we use information visitors provide us with

We do not use cookies for collecting user information. Except as otherwise stated, we may use information visitors provide via this website to communicate information to them (if they have requested it) and for internal marketing and research purposes. We do not disclose any information visitors provide via the website to any third parties or other government departments except where:

  • a) such disclosures are necessary to fulfill our service obligations to them, in which case we will require such third parties to agree to treat it in accordance with this Privacy Policy
  • b) required by applicable laws, court orders or government regulations (for example to prevent or detect crime)
  • c) they give us permission to do so.

We take reasonable precautions to prevent the loss, misuse, or alteration of data that visitors give us.

If you would like us to correct or update any information, or if you would like information deleted from our records, then please contact us on info@gamblingcommission.gov.uk, or write to:

Website Manager
Gambling Commission
Victoria Square House
Victoria Square
Birmingham
B2 4BP

This privacy statement only covers the Gambling Commission website at www.gamblingcommission.gov.uk. This statement does not cover links within this site to other websites.

Page last reviewed: July 2012


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