Personal information charter
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This charter sets out the standards you can expect when the
Gambling Commission asks for, or holds your personal
information.
Types of information we hold
We hold both personal and non-personal information on a variety
of databases and systems. This information is used to perform
our statutory duties, carry out our regulatory activities and keep
information up to date. We also hold information that allows us to
perform support services such as finance and human
resources.
How our information is managed
We are accredited to the ISO:27001 standard in information
security. We have robust measures in place to protect the
information we hold, and to ensure the confidentiality, integrity
and availability of our systems and the information they hold.
Personal data
The Data Protection Act (1998) regulates the use of information
relating to individuals. This was extended by the Freedom of
Information Act (2005) to include information stored on
non-computerised systems. The Data Protection Act is enforced
by the Information Commissioner's Office (ICO), and like all
organisations that process personal data we must comply with
this.
A full copy of the Data Protection Act is available on the
ICO's website, however best practice
to comply with data protection regulations can be set out in eight
principles to ensure information is:
- 1. fair and lawful processing,
- 2. processed for limited purposes,
- 3. adequate, relevant and not excessive,
- 4. kept accurate and up to date,
- 5. not kept longer than necessary,
- 6. processed in accordance with the individual's
rights,
- 7. secure, and
- 8. not transferred to countries outside European Economic
area unless the country has adequate protection for the
individual.
We are committed to complying with the Data Protection Act,
particularly with the rights of Data Subjects. We have published
our
Data
protection policy statement - May 2011.
To make a subject access request or to exercise any other rights
under the Data Protection Act, email us or write
to:
The Information Manager
Gambling Commission
Victoria Square House
Victoria Square
Birmingham
B2 4BP
Fax: 0121 230 6720
If you are unable to place your request in writing please call
us on 0121 230 6666.
Page last reviewed: April 2013