Frequently asked questions (FAQs)

I have a criminal record - can I still apply for an operating licence?

When you apply for an operating licence, you must tell the Gambling Commission if you have been convicted of any offence, either in the United Kingdom (UK) or another country.  If you are not based in the UK, we will ask you for a police report from your country for details of any convictions. We may also speak to your country's equivalent of the Gambling Commission.

We are allowed to ask questions about your entire criminal record under the Rehabilitation of Offenders Act 1974 (exceptions) Order 1975.  This also means we can ask for details of cautions, reprimands and spent convictions.

We will be concerned if you do not disclose any of the information requested as part of your application.

We want to be satisfied that the proceeds of crime have not been used to provide facilities for gambling, and we will look closely at who ultimately benefits from the gambling activities you want to run.

If the source of funding is not obvious from your business plan we may ask you to provide further information.

We follow the Criminal Records Bureau Code of Practice, which means we are not allowed to discriminate unfairly on the basis of a conviction or other information you reveal.  We look at each application separately, so having a conviction does not mean we will automatically refuse your application.

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