How do I apply for a personal functional licence - casinos?
Casino employees will have to apply for a personal functional
licence (PFL) if they are involved in gaming or handling cash in
relation to gambling.
Examples of employees who should hold a PFL are:
- pit bosses/gaming supervisors
- security staff/surveillance related to gambling
When do I apply?
If you are going to be involved in gaming or handling cash in
relation to gambling you must apply and be issued with a
personal functional licence (PFL) before you can start work in a
How do I complete my application form?
You can use the same forms to apply for either a personal
management licence or a PFL. Apply online by filling out the
following forms (you will need Adobe Reader 8 or
above installed on your computer):
Make sure you read the
application guidance notes - June 2014 carefully when
completing your application form.
If you need to order paper copies of these forms, please
What do I need to do to complete my application?
As well as your completed application form,
you will also need to send in:
If you are not a British national or have not
lived in the UK for the past two years, you should also send us
your overseas police report.
If you do not send us all the information we
require, we may reject your application.
We will not return your fee if your
application is unsuccessful or you choose to withdraw from the
How do I submit my application?
When you have completed your PFL application and photo ID form,
please email them to firstname.lastname@example.org.
Make sure if you are paying your licence fee by credit or debit
card that you have completed the payment section at the end of
the application form, otherwise send your licence fee to the
Send any supporting documents to the address below, and if
you have written your application by hand you should post
it to us at:
Victoria Square House
What happens next?
Find out what happens after you apply.