What happens after I apply for a personal management licence?
When the Gambling Commission receives your completed personal
management licence application and licence fee, you will get
confirmation by letter within seven working days. We will give you
an account number, and tell you who your case worker is. We will
then start reviewing the information you have provided.
Reviewing your application
We aim to process your application(s) as efficiently as
possible, however this depends on whether you have given us all the
supporting information we need. If any information is missing, this
may delay your application.
We have the power to grant or reject your licence
If we grant your application, we will then issue you with your
Criminal record checks
Because of recent changes in legislation, from 17 June 2013,
Disclosure & Barring Service (DBS) will no longer send us
a copy of your disclosure certificate.
When you receive your DBS disclosure certificate, you must send
it to us as soon as possible. Any delay in sending the
certificate to us will delay your application.
We will not accept copies or certified copies so you must
send the original certificate. We will not accept copies or
certified copies so you must send the original certificate, which
we will return to you by recorded delivery.
Alternatively, in some circumstances you can avoid having to
post the DBS disclosure certificate to us by joining the
DBS Update Service.
- The changes will not affect applicants who live in Scotland and
are completing a records check through Disclosure Scotland.
What do I do when I get my licence?
Keep your licence in a safe place. You need to be able to
produce your licence on demand within a specified period, if a
constable or enforcement officer asks to see it.
Your licence will last indefinitely unless:
- it is revoked
- it is suspended
- you choose to surrender it
- it lapses, for example due to bankruptcy or death
- it is forfeit, for example if a court orders it when you are
convicted of a relevant offence.
You should inform us of any changes in circumstances, for
example if your contact details change. You may have to pay a fee
when you change your details.
Your personal management licence will require
a five-year maintenance check. You may need to resubmit your
information and a fee will be payable at this time. You will be
told in advance about the process to follow, and any fees
You have rejected my application, what can I
If we reject your application, we will let you know the reasons
why and the steps you can take to appeal if you are unhappy with
If we have given you a final decision and you are not satisfied
with it, you can appeal to the Gambling Appeals
Tribunal, who are an independent body.
Page last reviewed: September