What happens after I apply for a personal management licence?
When the Gambling Commission receives your completed personal
management licence application and licence fee, you will get
confirmation by letter within seven working days. We will give you
an account number, and tell you who your case worker is. We will
then start reviewing the information you have provided.
Reviewing your application
We aim to process your application(s) as efficiently as
possible, however this depends on whether you have given us all the
supporting information we need. If any information is missing, this
may delay your application.
We have the power to grant or reject your licence
If we grant your application, we will then issue you with your
What do I do when I get my licence?
Keep your licence in a safe place. You need to
be able to produce your licence on demand within a specified
period, if a constable or enforcement officer asks to see it.
Your licence will last indefinitely
- it is revoked
- it is suspended
- you choose to surrender it
- it lapses, for example due to bankruptcy or
- it is forfeit, for example if a court orders
it when you are convicted of a relevant offence.
You should inform us of any changes in
circumstances, for example if your contact details change. You may
have to pay a fee when you change your details.
Your personal management licence will require
a five-year maintenance check. You may need to resubmit your
information and a fee will be payable at this time. You will
be told in advance about the process to follow, and any fees
You have rejected my application, what can I
If we reject your application, we will let you
know the reasons why and the steps you can take to appeal if you
are unhappy with our decision.
If we have given you a final decision and you
are not satisfied with it, you can appeal to the Gambling Appeals
Tribunal, who are an independent body.
Page last reviewed: March 2012