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Registration

Frequently asked questions

• What is eServices - Personal?
• How do I access eServices - Personal?
• Can anyone use eServices – Personal ?
• When should I register on eServices – Personal?
• How do I register on eServices - Personal?
• Why do I need the verification code? Why can’t you send it by e-mail?
• I have changed my address recently. How do I make sure that the letter goes to the correct address?
• What do I do if my letter hasn’t arrived after 10 days?
• I have lost the letter with my verification code. Can you re-send it?
• How long is the verification code valid for?
• I have received my verification code. What do I do now?
• Can I use my employer’s e-mail address?
• How do I login?
• I have forgotten which e-mail address I used to create the online account. What do I do?
• I have forgotten my password. What do I do?
• Why do I have to complete a paper form for a Disclosure and Barring Service or Scottish Disclosure Records Office check?
• Will I be able to complete the maintenance of my licence as soon as I have logged into my online account?
• If I can’t complete the maintenance check now what is the point of registering early?
• My personal licence is only two years old. Can I register for eServices?