Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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What you need to tell us when you hold an operating licence

Your Licence conditions and codes of practice have various reporting requirements. The information we collect from you is important in shaping our decision making and our advice to government so it is vital that you report on all the required data.

To help you ensure you are reporting on all the required areas we have created this reporting summary list.