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Regulatory returns

You need to submit information which helps us:

  • monitor compliance with gambling legislation and licence conditions
  • better understand the industry. 

We use the data you provide for the reasons outlined above, as well as checking that you are in the correct fee category and for industry statistics which we publish twice a year.

Making a regulatory return

Use our online regulatory returns system. Guidance is available throughout the system. 

You need to submit a return for each type of activity for which you hold a licence. For example, if you hold a remote casino licence, you will need to complete the relevant sections of the remote casino, betting and bingo (RCBB) return. If you also hold a gambling software licence you will need to complete the gambling software return as well. 

If you have ceased trading in any particular activity, or have not yet started to trade, but still hold a valid licence at the time a return is due you must submit a NIL return.

When regulatory returns are due

The frequency with which regulatory returns need to be made, depends on the type of gambling business you have (see table below). 

Annual returns are required for:

Adult gaming centre

Must be submitted within 42 days after the end of the annual period


You may choose to complete regulatory returns according to your business year


All other non-remote betting

Betting intermediary


External lottery manager

Family entertainment centre

Gambling software

Gaming machine software manufacturers

Gaming machine suppliers

General betting standard (less than 50 premises)

Remote betting telephone only

Society lottery

Quarterly returns are required for: 


Must be submitted within 28 days after the end of the quarterly period

General betting standard (more than 50 premises)

Remote betting

Remote bingo

Remote casino

Remote casino, betting and bingo (RCBB)

Late return of regulatory returns can result in a fine

Chasing regulatory returns information costs time and money and makes us less efficient by slowing down the gathering of essential information. So please make sure you get your regulatory returns in on time.