We use the data you provide for the reasons outlined above, as well as checking that you are in the correct fee category and for industry statistics which we publish twice a year.
As part of our commitment to digital first, on 1 September 2017 we will be removing the pdf regulatory return forms from our website.
We will accept the pdf form until 30 September 2017.
From 1 October 2017 all regulatory returns will need to be submitted via eServices - Operator.
Over 95% of operators are currently using the system, if you are yet to sign up, please contact us on 0121 230 6666 and speak to your account manager.
You need to submit a return for each type of activity for which you hold a licence. For example, if you hold a remote casino licence, you will need to complete the relevant sections of the remote casino, betting and bingo (RCBB) return. If you also hold a gambling software licence you will need to complete the gambling software return as well.
If you have ceased trading in any particular activity, or have not yet started to trade, but still hold a valid licence at the time a return is due you must submit a NIL return.
The frequency with which regulatory returns need to be made, depends on the type of gambling business you have (see table below).
Chasing regulatory returns information costs time and money and makes us less efficient by slowing down the gathering of essential information. So please make sure you get your regulatory returns in on time.
PDF versions of the forms and guidance are available below.