Social responsibility Marketing and advertising, preventing underage gambling, self-exclusion, local area risk assessments and other social responsibility requirements
Anti-money laundering Your responsibilities around Anti-money laundering and keeping gambling crime-free
What you need to tell us when you hold an operating licence Your licence conditions and codes of practice have various reporting requirements including key events and regulatory returns
Technical standards Information on remote gambling and software standards, gaming machine standards and bingo and casino technical requirements
Complaints handling and alternate dispute resolution (ADR) Licensed gambling operators are required to meet certain standards when handling complaints, and offer dispute resolution by an independent third party or ADR provider
Sector specific compliance Compliance issues that are for betting, lotteries, gaming machines, bingo etc
Raising Standards: Our Priorities, Your Opportunities Neil McArthur Keynote Speech – ARQ Conference, Mal… 30 October 2019
Co-creation workshop: the marketers' perspective on marketing and safer gambling Marketing within the gambling industry has been un… 25 October 2019
Ladbrokes Coral Group to pay £5.9m for past failings in anti-money laundering and social responsibility Systemic failings at the Ladbrokes Coral Group (1)… 31 July 2019